Shipping is handled in house and will always be as timely and convenient as possible. From date of order expect 3-5 days for shipping.
All orders will receive a confirmation tracking number that you may use to follow your order to its destination.
As far as returns, begin this process by reaching out to our support team at firstname.lastname@example.org and inform them of the situation to see if any remedies are readily available. If the shoe was damaged or faulty for any reason we will cover return shipping and exchange the pair free of charge.
With any questions please reach out to Support@zshoesorganic.com